INTERNATIONAL DATA

Our website is hosted by High Level (gohighlevel.com LLC, a Texas limited liability company) with secure servers. We may use third-party processors (including payment processors) and subcontractors located globally. We use all reasonable methods to protect the safety of your data during transfer, including hosting our website on reputable servers and engaging reputable third-party processors. By using this site and providing us with information, you consent to this transfer, processing, and storage of your information. If you wish more information regarding HighLevel's policies, please visit here:

HighLevel Privacy Policy

Please be aware that we may transfer data we collect to locations outside our headquarters for processing or storage, and our staff or third-party processors may process the data. For example, we may engage third parties to fulfill orders. You agree to this transfer, storing, and processing by submitting your data. We take all reasonable steps to ensure your data is treated securely and conforms to this privacy policy.

Data that is provided to us is stored on secure servers. Payment information and other sensitive data will be encrypted to ensure its safety.

The transmission of data via the internet is never completely secure, and we cannot guarantee the security of data sent to us electronically. Your transmission of data to us is at your own risk.

Where data you have transmitted to us is password protected, you are responsible for keeping the password confidential. You are exclusively responsible for any data breaches resulting from your disclosure of or failure to protect your password.

DATA RETENTION

We retain personal data as long as it is needed to conduct our legitimate business purposes and comply with our legal obligations or until you ask us to delete your data. For example, we will retain certain personal information indefinitely to maintain your account unless and until you delete your account. Data that we gather for a specific purpose, such as assisting law enforcement or analyzing trends, will be kept for as long as necessary for that particular purpose. Data no longer needed by us for any of the abovementioned purposes will be permanently deleted.

We will honor your request to delete your data, as described more fully below, unless we are required by law to retain access to the data. However, note that we cannot control the retention policies of third parties. If you wish to have any third parties, including those to whom we’ve transmitted your data, delete that data, you will need to contact those third parties directly. You may request a list of all third parties to whom we have transmitted your data.

We may retain usage data (that is, data that our company gathers or third-party analytics companies to analyze the use of our website) as needed for internal analysis purposes. This type of data is usually retained for a shorter period than personal data unless the data is necessary to improve the security or functionality of our website or offerings, or we are legally obligated to retain the data for a longer period.

SECURITY OF YOUR INFORMATION

We take all reasonable steps to protect your personal data and secure your information. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee the complete security of any information you transmit.

By consenting to this privacy policy, you acknowledge that your data may be available via the Internet worldwide. We cannot prevent other parties use or misuse of your data.

We will promptly notify you of any known breach of our security systems or your data, which might expose you to serious risk.

CHILDREN

This website or mobile app is not designed for children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you know that we have collected data on anyone under 16, please contact us so we may delete that data.

SENSITIVE DATA

We request that you do not submit sensitive data to us via public postings, email correspondence, or any other method, including social security numbers, health data, genetic data, or information about your ethnic origin, religious beliefs, or criminal history. If you send us this information, then by doing so, you consent to our use, storage, and processing of this information following this privacy policy.

YOUR RIGHTS

You have certain rights concerning your data, as outlined below. Note that we may charge you a reasonable fee for actions you ask us to take concerning your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action concerning exercising your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.

UPDATE ACCOUNT INFORMATION

You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at [email protected]

CONFIRM PERSONAL DATA AND ITS USE

You have the right to request that we confirm what data we hold about you and for what purposes. You also have the right to confirm whether we process or deliver your data to third-party processors and for what purposes. We will supply you with copies of your data unless doing so would affect the rights and freedoms of others.

Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.

Request a Copy of Data: You can request a digital copy of the data we hold about you. Your first request for a copy of your data will be provided free of charge; subsequent requests will incur a reasonable fee.

Transfer your Data: You have the right to request that we gather and transfer your data to another controller in a commonly used and machine-readable format unless doing so would cause us an undue burden.

Delete All Data: You have the right to request that we delete all data we hold about you, and we must delete such data without delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in terminating your account with us, and you may have limited or no use of our website.

Emails and Communications: You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at [email protected]

Marketing Communications: You may opt out of receiving any third-party marketing communications or using your personal information for marketing purposes. You may do this by contacting us at [email protected]

Processing: you may, in some circumstances, restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data. Still, we will only pass it on to third-party processors with your consent or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt out of any processing of your data altogether. Note, however, that doing so may result in the termination of your account and loss of access to our website.

Complaints: if you are an EU resident, you have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this privacy policy or applicable law. You may do so in the EU member state where you reside or have your place of business or where the alleged infringement occurred. If you are outside the EU, you may have rights under privacy laws in your jurisdiction.

CALIFORNIA PRIVACY RIGHTS

The State of California has established unique regulations for California residents.

As of its effective January 1, 2020, we are also compliant with the California Consumer Privacy Act of 2018, Cal. Civ. Code §§ 1798.100 Et Seq. (CCPA).

Any California resident may freely request the personal information we have collected or stored about themselves or a household member. For security purposes, we reserve the right to ask for verification of your identity and proof of your California residency at the time of your request.

Any California resident has a right to request the personal data we have collected or request deletion of the personal data we have collected, including but not limited to:

Any personally identifying information, such as a real name, alias(es), mailing or resident address, IP address, email address, account name, biometrics, or any other data that could uniquely identify a California resident; and commercial information, including products or services purchased, obtained, or considered, search history, interactions with our website, or any other purchasing or browsing history of our site and/or offer(s); and

Site comments made publicly or privately; geolocation data; professional or employment-related information; and education information.

We reserve the right to collect any of the above data on California residents and their households.

We DO NOT plan on selling your data. Regardless, any California resident can email us at [email protected] to explicitly request to opt out of any such data sale.

California residents also have the option to request a full deletion of their account and any data we have collected and associated with them.

We agree to comply with any data request or deletion made according to the CCPA in a reasonable timeframe, during normal business hours and excluding holidays or our pre-scheduled time off.

NEWSLETTER PRIVACY

We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes but is not limited to, your name and email. You can unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers.

We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for conducting our business, such as through Facebook ads or Google pay-per-click marketing campaigns.